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CUSTOMER ADVISORY: Important New Regulation for Personal Effects Shipments to the UK

Please note that a new requirement for all ‘Personal Effects’ shipments traveling to the UK is in effect. The “Transfer of Residence” ToR01 form must be completed and either emailed or mailed prior to shipment sailing as it takes 10 days for the HMRC (Her Majesty’s Revenue and Customs) to approve the form to ensure import clearance is able to be completed without delay upon arrival of the shipment. This form does not replace the required Valued Packing List, which will still need to be provided.

  • Please visit: https://www.gov.uk/government/publications/application-for-transfer-of-residence-tor-relief-tor01. The link will bring you to the GOV.UK website
  • Click on ‘APPLY USING THE POSTAL FORM’- you will be directed to a page stating a brief description of the form and it’s conditions that must be met in order to require this form
  • Click Next
  • You will be directed to the form, each client must fill in their personal information (Progress Bar at the top will let you know how far along you are in completing the form). You will not be able to move on to the next page until all information is added, if anything is missing, a red box will appear at the top of the page stating the information that is incomplete.
  • Continue until form is completed entirely
  • Upon total completion of the form, click save (you won’t be able to save a partially completed form)
  • Print at least 2 copies
  • The completed form should be emailed to NCH@hmrc.gsi.gov.uk
  • Troy Container Lines must be advised of authorization code prior to shipment loading into a container.
  • If the client prefers to mail the form, the exact mailing address will be provided upon completion of the form