NVOCC Promotes Key Management Team Members As Global Demand for Export Services Heightens
RED BANK, NJ Sept – Troy Container Line Ltd., one of the largest American-owned NVOCCs, today announced the promotions of Julio Hernandez to LCL Operations Team Leader and Ryan Yalden to LCL Customer Service Team Leader. With the ongoing strategic expansion of the LCL Export department, these new leadership roles are integral in sustaining and improving the personalized customer service for which Troy Container Line is known for.
In his new leadership role, Hernandez will work closely with clients, partner agents, warehouses and fellow team members to ensure all operations are completed accurately and in a timely manner. Hernandez, a driven employee, has flourished in the company’s Red Bank headquarters over the past year.
With dedication to upholding the Troy Container Line mission of providing the utmost professional quality customer service to every client, in conjunction with his growing experience, Yalden is the ideal employee for this respected position within the company. Having joined the Troy team one year ago, Yalden continuously demonstrates excellent leadership skills and is known for his ability to develop valuable relationships with the company’s world-wide clientele, as well as his co-workers.
“As reliable team members, both Julio and Ryan have been recognized for their ability to establish and cultivate client relationships,” commented Patricia Fitzgerald, COO of Exports at Troy Container Line. “I am excited to continue to work with both Hernandez and Yalden and look forward to watching them grow into their new roles within the company. Both valued employees are true assets to the team at Troy Container Line and our clients, both international and national. ”
To learn more about Troy Container Line and the company’s more than 30-year tradition of providing clients with the highest level of personalized customer service and care, please visit www.TroyLines.com or call 1-800-331-0058.