NVOCCs Merger of FCL and LCL Departments to Enhance Customer Service
RED BANK, NJ (Feb. 26, 2014) – Troy Container Line Ltd., one of the largest American-owned NVOCCs, today announced the promotion of Leeanne O’Reilly to Export Supervisor at Troy Container Line. Based in the company’s Red Bank, NJ office, O’Reilly will oversee the unification of the FCL and LCL Export departments. In this position, she will work closely with the sales team to ensure the superior customer service the company is known for, as the Troy export department continues to evolve to meet the needs of clients worldwide.
“O’Reilly has been an essential member of the export team at Troy Container Line, always working to provide the highest quality customer service. Her dedication is exemplified in the streamlining and merger of the FCL and LCL export department,” commented Patricia Fitzgerald, COO of Exports at Troy Container Line. “I am confidant O’Reilly will continue to be an important asset to our export team, and I am excited to work with her in this new leadership role.”
O’Reilly is a detail-oriented leader that thrives in Troy’s fast-paced Red Bank headquarters. Her commitment to providing efficient and responsive customer service, coupled with her strong leadership qualities, make her an ideal fit to manage the export team as the department continues to grow.
Derrick Magee, assistant Vice President of Troy Container Line added, “O’Reilly’s natural leadership skills and experience are highly valued here at Troy. Her knowledge and expertise of Troy Container Line’s export process are integral to our team, and to the continual enhancement of our service offerings.”
Prior to joining Troy Container Line, O’Reilly worked at a brokerage firm specializing in commodities. She attended Brookdale Community College and currently resides in Monmouth County, New Jersey.
To learn more about Troy Container Line and the company’s 30-year tradition of providing clients with highest level of personalized customer service and care, please visit www.TroyLines.com or call 1-800-331-0058.