Industry Leading NVOCC Launches New Modernized Website
RED BANK, NJ (August 13, 2015) – Troy Container Line, one of the world’s largest American-owned NVOCCs, is excited to announce the launch of the company’s newly enhanced, responsive website. Maintaining its standard as an industry leader and innovator, Troy’s state-of-the-art website integrates modernized features while also maintaining and incorporating industry standards throughout its user-friendly design. The company’s continued investments in technology aim to support its clients evolving needs and remains true to its mission, which for more than 31 years has been to offer customers the utmost in personalized customer service.
“As a pioneering innovator in the shipping industry and one of the first NVOCCs to adopt and integrate online quoting and booking systems, we are pleased to announce our continued investment in user-friendly tools with the launch of our new responsive website,” commented Derrick Magee, Assistant Vice President of FCL Export at Troy Container Line.
Clients accessing www.TroyLines.com on their laptops, smart phones and tablets will no longer have to adjust their screens to view or obtain information. Designed to scale, Troy’s refreshed website enables mobile users around the globe to access a user-friendly website dedicated to fast, efficient transportation services, 24 hours a day, 7 days a week.
“The new interactive map function located on the import page provides an easy alternate search option for clients to utilize when looking for international points of origin and/or US-based intermodal points,” commented Chris Hellow, COO of Import. “We are excited to provide our customers with these features in order to ensure a streamlined booking experience.”
Both desktop and mobile users alike can now enjoy a simplified, streamlined login process when accessing quotes, booking and tracking features. Still fully equipped with features such as language translation and currency conversion, the updated website now provides all users with a simple, easy viewing experience on their desktop or mobile device.
“The entire Troy team is pleased to see this essential tool upgrade come to fruition,” commented Patricia Fitzgerald, COO of Exports. “We are ahead of the curve in regards to this upgrade, which we feel is imperative to exceeding customer expectations. Every day, we strive to provide personalized service to clients all around the globe. This investment will surely enhance their online experience.”
With more than 31 years of industry experience, Troy Container Line continues to make strides as a leading NVOCC with the addition of two new services in the first quarter of 2015 along with the expansion of the company’s LCL export warehouse in Chicago. The new services include direct LCL importing from Port Kelang to NYC and direct LCL exporting from Chicago to Dubai. The unveiling of its refreshed website is yet another example of the Troy team’s dedication to identifying and implementing new resources and services in order to provide superior customer experience to every client.
“As the use of mobile devices grows and technology advances, we felt this was an imperative investment,” commented Michael C. Troy II, Global Accounts Manager. “Our new website provides pertinent information to clients on-the-go, and is always accessible to meet their logistics needs.”
Troy Container Line’s website development was well underway when Google announced its new mobile search algorithm updates in mid-March, solidified the company’s standing as an industry leader.
Located in Charlotte, NC, the Troy Container Line import headquarters can be reached by calling 980-359-1260. Visit our import services page to learn more about the various importing services Troy Container Line has to offer.